YMCA Exeter
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Resident Survey Information

At YMCA Exeter, we believe every voice matters. Your feedback helps us make sure our services are safe, supportive, and truly meet the needs of our community. Below you’ll find answers to some common questions about why we run surveys and how we use your information.

There are two main reasons:

  • To make sure we remain compliant with the law.

  • To listen to your feedback, so we can continue improving the services we offer.

We ask for your details so we can make sure everyone who takes part receives their thank-you gift. It also helps us protect the quality of our research by avoiding duplicate entries.

Your responses are used to help us understand what’s working well and where we can do better. This means we can keep shaping our services to meet the needs of young people and our wider community.

The data we gather will be used to publish a yearly report, will be shown on our website, and help us respond to government reports.

Yes. When we use the survey results, we remove any names or personal details. This way, the information can be used to improve services without identifying individuals.